A plumbing invoice app that starts when the phone rings at 11pm.
Water does not wait for office hours. Foldrule turns the callout into a job, the job sheet into an invoice, and the invoice into money on whatever rail the client uses, without a second trip to the office.
The shape of a plumbing day.
Half the schedule is booked and the other half arrives by phone, wet and urgent. You get the water off, you find out whether it is a fitting or a wall, and somewhere in there you are the person telling a homeowner what this is going to cost.
Then there is the paperwork nobody does at midnight. The invoice waits until Saturday, the photos stay on a phone, and by the time the landlord asks what happened, the story has to be rebuilt from memory.
- Emergency callouts at the worst hours of the day
- Water damage that someone else will ask you to prove
- Drain calls, water heaters and repipes on the same schedule
- Landlords and property managers who want it in writing
The person paying was never in the kitchen
The call comes at 6:40 from a tenant. Water is coming through the ceiling of the downstairs unit, the owner of the duplex lives two states away, and the property manager does not pick up until nine. You find a split supply line on the upstairs toilet, and the tenant who let you in cannot approve a thing because it is not her building. Later that week the voice on the phone belongs to a grown son in another city, arranging a water heater for his mother, who will write the check.
Foldrule keeps the one who pays apart from the people you meet at the door. The client is whoever pays, so on the duplex that is the owner or the management company, and on the other house it is the mother, with her son saved as a contact. Each building is a property under its client, with its own address and tax rate, and the tenant goes on it as a contact too. A plumbing invoice app that bills whoever called will eventually bill the wrong person.
The callout becomes a job before you start the truck.
Take the call, make the request, turn it into a job with a visit on it. The address, the gate code, the contact and the note about the shutoff being behind the dryer all travel with the visit to your tech’s phone, and they are still there at 6 in the morning when the day starts properly.
- Request to scheduled visit in a couple of taps
- Property notes and contacts on the job, not in a text thread
- An on my way text so nobody is standing at the door
- Works offline in a crawlspace and syncs after
Photograph the damage while it is still wet.
A soaked subfloor is a conversation with an insurer, a landlord or a tenant, and the photos are what end it. Shoot what you found before you touch anything, shoot the repair when it is done, and mark which ones the customer sees.
- Before and after on the same visit
- Per photo control of what the client can open
- Photos ride on the job record, not on a personal phone
- Still there months later when someone asks
Quote the repipe without going back to the office.
Big plumbing work gets decided in the hallway. Build the quote on the phone from your price book, offer the patch and the proper fix as options, and set a deposit so the water heater is ordered with the client’s money and not yours.
- Options for the repair now and the fix that lasts
- A deposit before you order the heater or the fixtures
- Customer approves and signs in the portal
- Approved quote turns into the job with the lines copied over
Get paid at the door instead of chasing it Tuesday.
Send the invoice from the driveway and the customer pays by card or bank transfer through your own Stripe account. Cash, check, Zelle, Venmo and e-Transfer get recorded against the same invoice, so one balance tells you the truth.
- Every rail on one invoice balance
- Payouts land in your own account, we never hold your money
- Deposit, progress billing and final invoice on a long job
- Automatic reminders on what is still outstanding
A plumbing price book on the first day.
Your account starts with a price list written for plumbing: service calls and after hours rates, drain clearing and camera work, water heater swaps by size, fixture sets, shutoffs, hose bibs, repipe work by run. Change any price, add your own items, and the catalog is yours.
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What plumbers ask first.
If your question is not here, write to us and a person answers.
Can I invoice an after hours call from the truck?
Yes. Finish the visit on the phone, the lines come across to the invoice, and you send it before you pull away. The customer can pay by card in the portal from their own phone while you are packing up.
Can I bill a property manager with a dozen buildings?
Yes. One client holds as many properties as you need, each with its own address, tax rate and site contact, and the invoice shows which property the work happened at.
Can I take a deposit before ordering a water heater?
Yes. Put a deposit on the quote. The customer pays it in the portal when they approve, and it comes off the first invoice on the job as credit.
Can I bill a repipe in stages?
You can. A job can carry a deposit invoice, progress invoices as the work goes on, and a final invoice for the balance, all against the same job.
Do the photos stay with the job if the tech leaves?
They do. Photos belong to the job record in your account, not to the phone that shot them, and they stay there after a member is removed from the team.
Does the app work in a basement with no service?
Yes. The mobile app works offline. Visits, checklists, lines and photos are captured on the phone and synced when signal comes back.
Stop invoicing on Saturday morning.
Foldrule is pre launch and we are taking on plumbing shops early. Tell us how you run and we will move your clients and history across for you.